Accessibility Statement

Accessibility Statement

At Pelsbarn, we believe that every dog parent should be able to enjoy our products and our website with ease. We are committed to making our online experience accessible to all visitors, including those with disabilities. Pelsbarn is committed to facilitating the accessibility and usability of its website for people with disabilities. Pelsbarn has taken steps to improve the accessibility of this website for all users, including those with special needs such as visual, hearing, cognitive, and motor impairments. Pelsbarn is committed to monitoring the website on an ongoing basis to ensure that it remains accessible to all individuals and provides an equal and fair experience for every visitor.

Web Content Accessibility Guidelines (WCAG) 2.2

Wherever possible, Pelsbarn’s site will adhere to a conformance level of AA of the Web Content Accessibility Guidelines (WCAG 2.2). These guidelines outline four main principles that state that sites should be:

  • Perceivable – Information and user interface components must be presentable to users in ways they can perceive.

  • Operable – User interface components and navigation must be operable.

  • Understandable – Information and the operation of user interface must be understandable.

  • Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

If, at any time, you have specific questions or concerns about the accessibility of any of our web pages, or if you’d like additional assistance, please contact us at support@pelsbarn.com. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you. We will respond to any inquiries, complaints, or requests promptly and as soon as possible.

To help us assist you with any issues you may have, we recommend reviewing the WAI’s Contacting Organizations about Inaccessible Websites and providing the information advised in your request. 

Ongoing Efforts
We view accessibility as an ongoing process. Our goal is to make sure Pelsbarn’s online store is welcoming to everyone, because our mission is to help all dogs and their humans, without barriers.